iplan Selects Symphonica to Power Its Vision of an Autonomous Network and Zero-Touch NOC

Buenos Aires, May 21, 2025 – iplan, a leading telecommunications and digital services provider, has selected Symphonica as its process automation platform to realize its vision of an Autonomous Network and a Zero-Touch Network Operations Center (NOC).

As part of its digital transformation strategy, iplan was seeking a business process orchestration solution that would eliminate the need for direct access to network equipment, enable efficient task automation, and accelerate the rollout of new services. After evaluating multiple options, Symphonica stood out for its alignment with open standards and its ability to empower autonomous configuration of automation logic.

Symphonica’s Key Differentiator
One of the main challenges iplan faced was achieving a balance between efficiency and flexibility in an ever-evolving market. The goal was to find a platform that not only optimized operations but also provided control to quickly adapt processes according to business needs. Additionally, Symphonica’s software as a service (SaaS) solution enables iplan to eliminate the need to purchase and manage infrastructure. All of this is offered through a pay-as-you-go model, enabling efficient scalability, cost optimization, and investment growth in line with demand.

“From the beginning, Symphonica gave us the autonomy we needed to operate with agility. The ability to act quickly, implement changes efficiently, and maintain operational excellence is fundamental to our growth strategy,” said Hernán Arcidiacono, CTIO of iplan.

Beyond the technology, iplan found a strategic partner in the Symphonica team. “They don’t just have a solid product; they also demonstrated a deep understanding of the market and our needs. Communication was smooth from day one, which gave us confidence that we could achieve our goals together.”

Automation with a Future-Forward Approach
The implementation of Symphonica marks a key step for iplan in its journey toward a more efficient and autonomous network. With this solution, the company will be able to accelerate diagnostics, incident resolution, and proactive detection and execution of actions across the network, while retaining full control over its automation workflows.

As the telecommunications industry continues to evolve, iplan’s adoption of Symphonica reinforces its commitment to innovation and operational excellence.

About Symphonica
Symphonica is the award-winning next-generation service orchestration and provisioning platform of choice for forward-looking, AI-first, and cloud-first telecom operators. It is the first truly cloud-native, AI-driven, end-to-end, no-code OSS that is telco-grade proven. It uniquely automates the complete lifecycle of telecom services across diverse networks and technology domains. Designed for those seeking to enhance agility through automation, modernize operations, reduce costs, and transition towards a fully autonomous network, Symphonica delivers a comprehensive, standards-based solution for next-generation telecom needs.

About iplan
iplan is a leading telecommunications and technology services company with a 25-year presence in the main cities of Argentina.

Since its founding, iplan has supported its business clients with tailored solutions, continuously innovating and challenging formats, platforms, and processes, because there are no limits to how we imagine technology.

Additionally, iplan has expanded its offering and is now the only company in the market operating in Buenos Aires, Córdoba, Rosario, and Tucumán that provides residential broadband services through a Direct-to-Home Fiber Optic Network (FTTH) to all of its customers.